Employment
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Dominion Payroll
Technology Project Specialist II
1.2023 - Present
Worked with Director of Technology as direct peer overseeing a team of five employees
- Involvement of every aspect of technology utilization and maintenance for entire 180-person company, both hardware and software
- Created key account metrics and maintenance cadences that directly increased overall reported NPS scores
- Connected Salesforce via API to other systems at the company eliminating several data silos
Dominion Payroll
Salesforce Administrator/Technology Project Specialist I/Marketing Tech Specialist
1.2017 - 12.2022
Oversaw myriad technology projects with a strong focus in sales and marketing technology
- Administered a 60,000+ record Salesforce instance for 30+ sales representatives
- Created a “sales lifecycle” from initial prospect contact to project implementation and customer service handoff, accelerating revenue realization by 30%
- Utilization, maintenance, and custom workflows created in Salesforce, Zendesk, Smartsheet, and other systems
Freelance
Web Developer
1.2015 - 12.2016
Took on several web development projects varying in size and scope.
Helped several clients work through SEO issues and improve search results greatly, in one case as many as one hundred positions higher
Made site-specific recommendations and design tweaks
Took on several complete website creation projects, including design and development
Torx Media
Web Developer
1.2014 - 10.2014
Assigned to to many web development projects of varying size and scope. Utilized HTML5, CSS3/Sass, PHP, SQL, Javascript/jQuery, and custom server setups to fulfill clients’ custom requests. Converted Photoshop files to fully realized live websites.
- Created custom, fully-editable WordPress themes, including custom post types and custom PHP code
- Worked as a full-stack web developer on several large, time-sensitive projects
- Utilized Adobe Photoshop to create custom graphics when required
Virginia Society of the AIA
Web Developer
1.2007 - 12.2013
Assigned to oversee all aspects of online presence for the Virginia Society of the American Institute of Architects and its affiliated museum, the Virginia Center for Architecture. Managed several special projects such as award entries and data reconciliation.
- Designed, coded, and maintained all web properties for the organization, including aiava.org, architectureva.org, and vsaiapac.org
- Rewrote directory data entry protocols to include more automation, greatly reducing the need for manual data entry
- Conceived and executed an attendee-management process for a large annual conference which eliminated the need for expensive outside vendors, freeing approximately $15,000 for direct reinvestment
Education
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New York University
Film
8.1996 - 5.2001
Credentials
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Skills
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